Privacy policy

At Mazi Motors, we keep things simple and straightforward. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

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1. Information We Collect

When you interact with our website or place an order, we may collect:

• Name
• Phone number
• Email address
• Shipping and billing address
• Order details
• Payment information (processed securely through third-party providers)

We may also collect basic technical data such as:

• IP address
• Browser type
• Pages visited on our site

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Contact you to confirm details (we do this personally)
• Coordinate shipping and delivery
• Provide customer support
• Improve our website and services

We may also use your contact information to follow up on orders or answer questions — we do not spam.

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3. Communication

We believe in real communication.

By placing an order, you agree that we may contact you via:

• Phone
• Text message
• Email

This is primarily to:

• Confirm your order
• Review shipping details
• Provide updates

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4. Sharing Your Information

We only share your information when necessary to complete your order.

This may include:

• Shipping carriers (for delivery)
• Payment processors (Shopify Payments, Stripe, PayPal, etc.)
• Service providers that help operate our website

We do not sell or rent your personal information to third parties.

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5. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Improve site performance
• Understand how customers use our website
• Support marketing or advertising (if applicable)

You can disable cookies through your browser settings if you prefer.

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6. Data Security

We take reasonable steps to protect your information.

All payment information is processed securely through trusted providers.
We do not store sensitive payment details such as credit card numbers.

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7. Your Rights

You have the right to:

• Request access to your personal information
• Ask for corrections
• Request deletion of your data (where applicable)

To do so, simply contact us.

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8. Third-Party Services

Our website is hosted on Shopify. They provide the platform that allows us to sell our products.

Your data may also be handled by:

• Payment providers
• Shipping companies

Each of these services has their own privacy policies.

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9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page.